|
-
Get Live Help
Coming September 21,
2009!
LiveHelp and Instant Messaging
Do you have research questions? Need help finding a book?
Looking for a journal article? Get Live Help now!
Coming September 21, 2009.
Hours of Operation |
Sep - April |
No Service on
the following days: |
| Monday - Thursday |
10am - 10pm |
October 12 |
Thanksgiving |
| Friday |
10am - 6pm |
November 11 |
Remembrance |
| Saturday |
No Service |
April 2 - 5 |
Easter |
| Sunday |
4pm - 10pm |
May 24 |
Victoria Day |
About LiveHelp
Live Help is an online chat-based reference service being
provided by Novanet libraries. This service is designed
to respond to brief questions that can be answered quickly
and effectively using online resources.
Privacy Policy
Novanet Libraries takes patron privacy and confidentiality
very seriously and will never disclose your personal information
or requests to any external person, body, or institution.
Transcripts of chat transactions may be archived and will
only be used for aggregate statistical data for quality
assurance purposes before they are destroyed. This aggregate
data may be used in research about this reference service.
That said, this services uses commercial IM products not
housed on Novanet servers so do not send sensitive personal
information, log-ins, passwords, etc.
In-Person Help at the MacRae Library
Ask a Librarian for help in the MacRae Library. The Reference
Desk is located on the main floor of the library next to
the Information Commons.
In Person: Reference Desk Hours: Monday-Friday,
noon-2pm
By Phone: Reference Phone: 893-4595
Email Us: library@nsac.ca
|
| 
|
